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This is a comprehensive plan that allows the user to accurately plan for the yearly maintenance cost on their instruments.

It includes technical telephone support, replacement* parts, all travel cost (time and expenses), one schedule preventative maintenance visit per year, unlimited* instrument down onsite visits, and priority response time.

Any other service visits not covered*(instrument moves…) are invoice at a 10% discount.

Service is provided 8 to 5 M-F and excludes weekends and holidays.